JobShiftAtlas
Source-backed profile

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

BLS SOC 43-6014 · O*NET-SOC 43-6014.00 · BLS 2025–2035 · O*NET 31.0

Median annual wage, 2025

$47,540

Projected change, 2025–2035

-6%

2025–2035 annual average openings

163,900

AI exposure

Very high

Editorial analysis

Administrative work is being rebuilt around automation

General administrative assistants work with exactly the kind of structured information that AI systems can increasingly manipulate: calendars, emails, forms, spreadsheets, meeting notes, routine correspondence, travel information, and recurring office procedures.

The biggest change may be the disappearing small task

No single automated activity necessarily transforms the occupation. The cumulative effect matters. If scheduling takes ten minutes instead of thirty, meeting notes appear automatically, routine emails draft themselves, and forms populate from existing data, an organization may need fewer hours of administrative labor to accomplish the same amount of work.

  • Routine scheduling and correspondence face substantial automation.
  • Document formatting and information retrieval can become nearly instant.
  • AI agents may handle recurring office processes from beginning to end.
  • Complex coordination, unusual requests, event support, vendor interaction, and office operations remain more resistant.

Administrative professionals can respond by moving toward work that crosses systems and responsibilities: project coordination, office management, procurement, event planning, HR support, specialized software, or executive support. Knowing how to deploy automation may itself become part of the job.

Labor-market picture

Two measures, different questions

These measures offer two different ways to understand the occupation: BLS projections show how national employment may change over time, while relative AI exposure highlights where tasks may intersect with AI-related capabilities. Read them with the work profile and your local context to decide what deserves closer investigation.

Employment

Employment, 2025
1,889,800 jobs
Projected employment, 2035
1,775,700 jobs
Projected change, 20252035
-114,100 jobs (-6%)

Relative AI exposure

BLS category: Very high. This is a relative task-exposure classification, not a forecast of employment change, automation, wages, or worker replacement.

Relative AI exposure · Very high

Work profile

Representative tasks

These task statements come from O*NET 31.0. They are source facts, not labels assigned by the AI exposure measure.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Skills that matter

Skills in the source profile

Importance uses O*NET's 1–5 scale. Level uses its 0–7 scale. Select a skill to see its source definition and reported values.

Technology and tools

These technology records come from O*NET and show software or tools reported in the occupation profile. They describe work context, not a required checklist for every employer.

  • Word processing software
  • Document management software
  • Graphics or photo imaging software
  • Web page creation and editing software
  • Desktop publishing software
  • Human resources software
  • Data base user interface and query software
  • Data base management system software

Preparation

Typical entry education
High school diploma or equivalent
Related experience
None
On-the-job training
Short-term on-the-job training

Ask JobShift

Ask Dr. Morgan Reed about this evidence

Morgan is the JobShift Atlas analyst powered by AI. Answers draw from the evidence on this page and explain what it can tell you.

Source provenance

Labor-market and exposure facts: bls-ep-2025-35. Work profile: onet-31.0. Verify release details on the Sources page.