JobShiftAtlas
Source-backed profile

Pharmacy aides

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

BLS SOC 31-9095 · O*NET-SOC 31-9095.00 · BLS 2025–2035 · O*NET 31.0

Median annual wage, 2025

$37,680

Projected change, 2025–2035

-0.7%

2025–2035 annual average openings

5,100

AI exposure

Moderate

Editorial analysis

The most routine parts of pharmacy support are becoming increasingly automatic

Pharmacy aides often perform clerical, stocking, cashiering, delivery, and general support duties. Many of those tasks sit close to technologies already transforming retail and pharmacy operations, including automated inventory, self-service transactions, robotic dispensing, and AI-driven customer communication.

The occupation may feel pressure from several directions

A pharmacy can automate refill notifications, inventory counts, routine customer questions, ordering, and portions of checkout without relying on a single dramatic breakthrough. The cumulative reduction in small tasks can reduce the need for purely clerical support.

  • Inventory and stocking decisions can become more automated.
  • Routine customer communications may move to digital assistants.
  • Self-service systems can reduce transaction work.
  • Workers who gain technician credentials or additional pharmacy knowledge may have stronger advancement options.

For pharmacy aides, AI is a reason to consider skill progression. Moving toward regulated pharmacy-technician responsibilities, healthcare administration, or other specialized support work can provide a more durable path than remaining focused only on routine clerical tasks.

Labor-market picture

Two measures, different questions

These measures offer two different ways to understand the occupation: BLS projections show how national employment may change over time, while relative AI exposure highlights where tasks may intersect with AI-related capabilities. Read them with the work profile and your local context to decide what deserves closer investigation.

Employment

Employment, 2025
39,200 jobs
Projected employment, 2035
39,000 jobs
Projected change, 20252035
-300 jobs (-0.7%)

Relative AI exposure

BLS category: Moderate. This is a relative task-exposure classification, not a forecast of employment change, automation, wages, or worker replacement.

Relative AI exposure · Moderate

Work profile

Representative tasks

These task statements come from O*NET 31.0. They are source facts, not labels assigned by the AI exposure measure.

  • Process medical insurance claims, posting bill amounts and calculating copayments.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Operate cash register to process cash or credit sales.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.

Skills that matter

Skills in the source profile

Importance uses O*NET's 1–5 scale. Level uses its 0–7 scale. Select a skill to see its source definition and reported values.

Technology and tools

These technology records come from O*NET and show software or tools reported in the occupation profile. They describe work context, not a required checklist for every employer.

  • Data base user interface and query software
  • Spreadsheet software
  • Office suite software
  • Electronic mail software
  • Presentation software
  • Operating system software
  • Word processing software

Preparation

Typical entry education
High school diploma or equivalent
Related experience
None
On-the-job training
Short-term on-the-job training

Ask JobShift

Ask Dr. Morgan Reed about this evidence

Morgan is the JobShift Atlas analyst powered by AI. Answers draw from the evidence on this page and explain what it can tell you.

Source provenance

Labor-market and exposure facts: bls-ep-2025-35. Work profile: onet-31.0. Verify release details on the Sources page.